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知晓你的权利:购物时,消费者保护法为你保障了什么?

换货退货权、强制开具的发票、明示的保修——法律赋予每位买家的核心权利,以及如何主张这些权利。

发布于 2026年8月12日·4 分钟阅读

In a new episode of Know Your Rights, we simplify the core guarantees consumer protection law grants every buyer: a receipt proving the transaction, a legal window to withdraw from the purchase, and a warranty that cannot be waived.

When these rights are breached, the path is clear: document the incident, file a complaint with the consumer protection agency backed by your papers, and follow up until a decision.

The golden rule: never give up the receipt, however small the amount — it is the key to every later right.

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知晓你的权利:购物时,消费者保护法为你保障了什么? | 公民之声